Our Services
Specialist Supported Living Services
We provide high-quality, person-centred supported living for adults with complex needs — designed around each individual's goals, preferences, and clinical requirements.
What is supported living?
Supported living enables adults with complex needs to live in their own home or a shared setting, with the right level of support to maintain independence and quality of life. Unlike residential care, supported living separates housing from support — giving individuals greater choice, control, and autonomy over their daily lives. Swancare Solutions provides the support element, working closely with housing providers, commissioners, and clinical teams to create safe, stable, and fulfilling environments.
High-Support Supported Living
For individuals with the most complex needs, we provide intensive, 24/7 support in purpose-adapted settings. Our teams are trained to manage challenging behaviour, risk, and complex clinical presentations — always within a positive, therapeutic framework.
- 24/7 waking night support
- Positive Behaviour Support (PBS)
- Risk management planning
- Clinical liaison and oversight
Step-Down & Transition Support
We work with NHS inpatient units, secure services, and residential care providers to support safe, planned transitions into community-based supported living. Our step-down pathway is designed to reduce hospital admissions and support long-term community integration.
- Hospital discharge planning
- Gradual transition programmes
- Joint working with clinical teams
- Relapse prevention planning
Community Integration Support
We support individuals to build meaningful lives in their communities — developing social connections, accessing education and employment, and participating in activities that matter to them. Our support workers act as enablers, not gatekeepers.
- Community access and activities
- Education and employment support
- Social skills development
- Independent living skills
Floating Support
For individuals who require lower levels of support, our floating support service provides flexible, time-limited assistance to help people maintain their tenancy, manage daily living, and access community resources.
- Tenancy sustainment
- Benefits and finance support
- Health and wellbeing guidance
- Signposting to community services
Crisis Prevention & Management
Our teams are trained in de-escalation, crisis intervention, and proactive risk management. We work with individuals and their clinical teams to develop robust crisis plans that reduce the need for hospital admission.
- Crisis planning and prevention
- De-escalation training
- On-call management support
- Emergency response protocols
Bespoke Packages of Care
Every individual is different. Where standard service models don't fit, we work with commissioners and clinical teams to design bespoke packages of support tailored to the specific needs, risks, and aspirations of the individual.
- Individually designed support plans
- Flexible staffing models
- Multi-agency collaboration
- Regular review and outcome reporting
How we work with commissioners
Referral & Initial Discussion
Contact our referrals team to discuss your client's needs. We'll provide an initial response within 24 hours and arrange a detailed assessment.
Needs Assessment
Our clinical and operational leads conduct a thorough assessment of the individual's needs, risks, and aspirations — in collaboration with the referrer and existing care team.
Support Plan & Placement
We develop a detailed, person-centred support plan and identify the most appropriate placement — whether in an existing service or a new bespoke setting.
Transition & Move-In
We manage the transition carefully, working with the individual, their family, and the referring team to ensure a safe, supported move into their new home.
Ongoing Review & Reporting
We provide regular outcome reports to commissioners, hold review meetings, and continuously adapt the support plan to reflect the individual's changing needs and progress.
Discuss a referral with our team
Our referrals team is available to discuss your client's needs and explore how Swancare Solutions can help. We respond to all enquiries within 24 hours.